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Testimonials
Hundreds of companies and thousands of users around the world prefer SWBTracker. Click Here to view a partial list of our customers.
"I like this package. It's got a lot of power under the hood, a good level of abstraction, a well-thought-out interface, and more features than any particular developer is apt to need — which means it serves a variety of development scenarios with aplomb. -- Ron Schwarz, Visual Studio Magazine [Read the complete review] "...it has a lot of keen features that enable it to compete with more expensive products. SWBTracker is a clean, to-the-point bug-tracking system that's easy to set up and doesn't require a SQL database." -- Blake Wilson, Planet IT [Review of Bug Trackers] [Read the complete review]
You guys give some of the best support I've ever seen and SWBTracker is worth fifty times what you charge for it... Quite frankly, I initially assumed that any company giving only email support would, by definition, be long gone once they cashed the check. But was I surprised! I'd get answers from you so quickly, I could sometimes barely keep up... I've worked on huge systems before, and they offered very little more than your product, and usually required a team of people to keep them running. Your development team should be proud. --John Pawlak. "Every once in a while you see a product that makes you say 'That's the program I'd have written if I was writing those kinds of programs.' This tracker looks like one of those... You guys did a great job generating a straight-forward solution to a straight forward problem." --Steve Vreeland. "As someone who is also in the software development and support business, all too often all we get are "do this" and "do that", and I wanted you to know that I appreciate your good support. You responded about as quickly as one could respond and you got me up and running without missing a step. Thanks again." --Rich Duff, INSIGHT, Inc. "Your comments are so astute that 'softwarewithbrains.com' is a very appropriate url. I suggest 'SupportWithHeart.com' would be equally apropos!" --David Warren, Berkeley MicroDesign "I have enjoyed using SWBTracker because of its simplicity in design, from an End-User standpoint. It is a robust enough system to allow reporting schemas and tracking schemas offered by some of the larger apps, but in the same instance a beginner can jump right in and get the database up and running in almost no time." --John Parker, Jr. "I can recommend your software to many developers like me in the office. It's great !" --Martin Casatti, The Group "Prior to using [SWBTracker], I had a list that I kept in a Word document. Your program lets me list all outstanding issues as a "hotlist" quickly and easily and document all pertinent info in a standard format." --Gene Grant, LifeCycle Software, LLC "Thanks for the GREAT response and dedication!" --Jason Cota, Syndeo Corp. "Thank you so much for the lightning speed support; I really appreciate it. This support is incredible!" --Orville Earl, Logic Tree. "Very impressive. Thank you for such great service." --Oscar Speed, Speed Systems Corp. "I would just like to take this opportunity to thank you for the quick response... it means alot both to myself and to our company... once again both you and your team have provided an outstanding response, thank you for your assistance." --Jonathan Hagen, Gamma Projects Ltd. "I've gotta say - you do great support! I've never had a problem come up that you couldn't either solve or work around. Thanks a ton!" --James Duprie "I am happy with the product and think being your customer should actually not be so far from what a customer's heaven would be." --Artin Modaresi, Cypoint "Compliments from our side! Your first level support is by far the fastest and most efficient of all the end-user applications we use." --Daniel Noble, TRUST International 
The testimonials listed on this page are the opinions of the customers submitting them, and do not necessarily represent an endorsement by the customer's employer or affiliates. |
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